Hello,

I work for a university art gallery, and we received on loan paintings from Mexico. Upon their return shipment back to Mexico, we are experiencing delays and fees as we could not describe the shipment as being a gift/loan, now the artist is being charged fees, etc.
This is the first international shipment I have worked on, and really, the first for my department. Does anyone have any advice for how to get work shipped back internationally without incurring fees to the artist, or any information on customs brokers? The work is stuck in Mexico, and we think we will need to have it shipped back to us in Michigan so we can re-ship it back to Mexico.
Any thoughts/insights would be greatly appreciated. Thank you very much.